Shaadik is Senior Manager of Revenue Operations at LambdaTest, the cloud-based software-testing platform, where they run RevOps for a fast-scaling growth-stage business. Shaadik frames RevOps as the company's 'general physician' — a generalist with no single specialty who diagnoses problems across strategy, marketing, sales, and the C-suite by treating root causes rather than symptoms. With roughly two to three years in core RevOps, Shaadik champions empathetic, first-principles diagnosis (listen, validate, triangulate), strict data hygiene ('junk in, junk out'), preventative monitoring on a weekly/biweekly cadence, and the pragmatic use of AI for ICP and whole-account scoring, TAM research, and CRM cleanliness — always on top of clean data.
“RevOps is more of a general physician — your family clinic. No specialty over there, but a lot of problems every day.”
“Everything in RevOps gives you a perspective of the whole business. So we try to step into their shoes to understand what they're looking for — is there even something worth solving as of now, or will it resolve on its own?”
“It's a mix of breaking down the problems and understanding — not just from number systems, but incorporating process, people, and platform in the solutioning.”
“First of all, we let them talk. We don't want them to have a bias with our knowledge — because RevOps has a very wide perspective, we might even know the problem beforehand.”
“Everything cannot be numbers when you're trying to run a business. There has to be a human touch as well.”
“Once you've done that triangulation of the problem, you know where the problem is actually lying — and it might not just be a problem with that particular AE or function. It might be across the board.”
“Simple metaphor: junk in, junk out. You eat junk, you'll fall sick more.”
“In a growth startup you should not wait for a quarter. Every day counts. A problem arising in April has to be solved in that very week of April.”