Company · Customer Support / Customer Success

Orca

AI-first customer support platform for B2B companies, built with the account as the centerpiece rather than the individual ticket. Orca sits inside Slack Connect channels, email, and Discord; auto-triages and groups messages into tickets and account timelines; suggests (rather than auto-sends) AI responses; generates documentation from Loom videos; and lets teams query support data in natural language. Founded and led by Tony Tom.

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